Skip to main content

Car Selection on Standalone Credit Applications

A new feature that allows borrowers to select a vehicle after completing a standalone credit application. Once a vehicle is selected, Upstart automatically prices the deal, so you receive an offer without any manual steps.


Why This Matters

Previously, many standalone credit apps were submitted without a vehicle, which meant:

  • No pricing could be generated

  • No offer was shown to the dealer

Now:

  • More applications convert into actionable deals with rates

  • You can review and present offers faster

  • No additional work is required on your end


How It Works

A borrower submits a standalone credit application

  • The application is saved immediately

  • The borrower is prompted to browse your inventory

    • They can filter by:

    • Year, make, model

    • Price range

    • Condition, trim, VIN, etc.

  • The borrower selects a vehicle

  • Upstart automatically submits the deal for pricing

    • You will See the deal with rates in Active Deals

    • Receive a notification (if enabled)


What You’ll See

  • A new priced deal appears in your Active Deals page

  • The deal is highlighted for visibility

  • Rates are already available. No manual input needed


Email Notifications

This feature updates how notifications work:

  • Replaces the existing credit app submission email

  • Does not increase email volume

  • Provides clearer next steps:

    • Offer available → Review and present

    • No offer → Review credit profile

    • No vehicle → Add vehicle manually if needed


Key Benefits

  • Automatic pricing for standalone credit apps

  • More actionable deals in your pipeline

  • Less manual work for your team

  • Faster turnaround from application → offer


FAQs

  1. Does the borrower have to select a vehicle?
    No. Vehicle selection is optional. If skipped, the process remains the same as today.

  2. Will this apply to existing credit apps?
    No. This applies only to new applications submitted after launch.

  3. Can I turn this off?
    Yes, but the feature is enabled by default and recommended to stay on.

  4. What if I only sell new vehicles?
    Borrowers will only see relevant inventory (filters adjust automatically).


Need Help?

Have questions about Car Selection on Standalone Credit Apps? Click the teal chevron in the bottom right corner to connect with our Support team - we’re here to help.

Did this answer your question?